Is there a minimum amount of hours per week?

Yes, our minimum of hours per week is 5. However we have a few packages available depending on your needs. This is to ensure some consistency for our VP’s.

will I be locked into a contract?

Our standard contracts are a month to month basis. You are welcome to lock in for 3, 6 or 12 months.

what happens if my VP goes on leave/resigns?

You will be looked after by another VP for the period your VP is on leave or we will replace them with someone else that you are happy with. Our systems are set up and designed specifically for this.

Why is there an onboarding fee?

The onboarding process can take anywhere from a 1-3 weeks depending on you and your business. The one time payment covers the cost of administration, hours worked on getting you set up and training the assigned VP on your business.

Can I have help with something that isn't listed on the website?

Once you let us know exactly what you are after we will see what we can do!

what if I complete the suite drop-in package and then end up wanting full management?

That’s no stress at all! You won’t be charged an onboarding fee, as you will already be set up from The Suite - Drop In. We can just hit the ground running with your management!

Will I get to choose who my vp is?

Yes, we will provide a selection of who we think would be the right fit and from there you will make the final decision.

Why Virtual Partner (VP) and not Virtual assistant?

Although at the end of the day it is your business. We believe that the best relationships between sole traders and their ‘assistant’ is more then. We see the amount of trust you put into us and for an amazing relationship to grow and build over the years we believe that it is more of a partnership rather than just an assistant sitting in the sidelines.